|
1. The initial setup fee, first month's hosting fee, web site management fee and 50% of the development fee is due before work begins on your
web site. Please remit payments to:
Gajjt Software, Inc.
PO Box 461094
Papillion, Nebraska 68046 USA
The setup fee is non-refundable. The remaining 50% of the development fee is due upon publishing of your web site. Payment for
services can be made with an American Express, MasterCard, Discover, or Visa credit card. We also accept Money Orders and business checks sent directly to our office.
2. All new customers are required to agree to our Web Service Agreement. A copy will be sent to the email address listed on the account.
3. If the customer orders a Service after the first day of the month, we will prorate the first month's service fee. Only the first
month's service fees are prorated. All monthly service fees thereafter are billed for the entire month and are not prorated upon cancellation.
4. Once an order has been processed, the Web Hosting information and first invoice will be sent to the customer directly via e-mail.
5. All accounts are billed for three months minimum. Terms are set at net amount due within 10 days of billing. Customers
receive a quarterly invoice on the 1st day of each quarter via e-mail (no paper copy of the invoice will be sent). If the customer is paying with a credit card, the credit card will be charged on or around the
5th of the month. For those credit cards that are not cleared on the 5th, a second billing attempt will take place on or around the 10th. If the customer is paying with other methods (money order, check,
etc.), payment should be received at our office by the 10th of the month. If the monthly invoice balance is left unpaid after the 10th, account(s) are subject to being suspended or terminated. Notice of
suspended or terminated accounts will be sent to the customer via e-mail. Such suspension or termination shall not relieve YOU of YOUR obligation to pay the fee due.
6. Daily invoices will be sent via e-mail confirming the services ordered that day.
7. Requests for modifications to an account, or anything that requires a charge or invoice, must be requested via e-mail sent to our Support Staff
(click here). Examples of such
requests include, but are not limited to: adding additional MB of space, adding additional email accounts, or requests for termination of service.
8. Where applicable, clients are responsible for backing up their own files separately. We provide three levels of backup, the first two on
disk, and the third on tape. Should the customer need to restore a file found on the primary and secondary backups, there will be no charge. For each file retrieval from the tertiary backup, or the tape
backup, there is a charge of $100.
9. There is a $50 fee to reactivate a terminated account. The web site data may or may not exist. We cannot guarantee that data files
for terminated accounts will be retrievable. The $50 reactivation fee will be charged in addition to the normal $50 setup fee.
10. A $15 service fee will be charged for all invalid credit card information and/or returned checks.
Back to top
|
